Technical Support by Student Assistants
Our student technical support assistants – themselves students at the University of Salzburg – are available on site to help you with technical questions related to your teaching. The support is hands-on, straightforward, and easily accessible.
How can we support you?
- MS Teams: Assistance with settings, recordings, and inviting external guests.
- Hybrid teaching & recordings: Help with setting up hybrid sessions or lecture recordings in lecture halls and seminar rooms.
- Online exams: Advice on exam settings, the LockDown Browser, and the Blackboard learning platform.
- On-site technical issues: Support with projectors, sound, connection problems, or hardware issues.
- Microsoft 365 & more: Help with OneDrive, Outlook, Windows 11 migration, and other common tools.
Contact & Appointments
- On site: Our assistants work up to 16 hours per week at various locations – please arrange an appointment in advance.
- By ticket: For individual enquiries, email us at .
Please only send inquiries by e-mail to and the working hours of the respective student technical support assistant can be found on the intranet: eTutors
Your e-mail must contain:
- number of the lecture
- Your subject area
- exact description of the request
The following etutors are available as contact persons for each faculty during their specified office hours:
FACULTY OF NATURAL AND LIFE SCIENCES
Franziska Apfelbacher
Student technical support assistant
Room A-1.033A, Hellbrunner Straße 34 (Deanery)
Tel.: 6791
E-Mail:
Sebastian Metal
Student technical support assistant
Room A-1.033A, Hellbrunner Straße 34 (Deanery)
Tel.: 6790
E-Mail:
FACULTY OF DIGITAL AND ANALYTICAL SCIENCES
FACULTY OF ARTS & HUMANITIES (KW)
FACULTY OF SOCIAL SCIENCES (GW)
Sabrina Alexandra Gschwendtner
Student technical support assistant
Room U.43 (Rudolfskai)
Tel.: 6794
E-Mail:
FACULTY OF LAW, BUSINESS AND ECONOMICS (RW)
